Terms of Service

1. Acceptance of Terms

By accessing our services through WhatsApp Business or our website, you agree to these Terms of Service. Please read them carefully.

2. Services Description

Shreeji Jewellers provides:

• Jewelry retail services
• Customer support through WhatsApp Business
• Product information and updates
• Order processing and tracking

3. Communication Rules

When using our WhatsApp Business service, you agree to:

• Provide accurate information
• Not engage in any harmful or illegal activities
• Respect business hours for communication
• Not share sensitive payment information through messages

4. Product Information

We strive to provide accurate product information, but:

• Colors may vary slightly from images
• Prices are subject to change without notice
• Product availability is not guaranteed

5. Payment and Delivery

• All prices are in Indian Rupees (INR)
• Payment methods must be legitimate and authorized
• Delivery times are estimates only
• Shipping costs may apply

6. Returns and Refunds

Our return policy includes:

• 7-day return window for eligible items
• Product must be unused and in original condition
• Original receipt required
• Refunds processed within 14 business days

7. Limitation of Liability

Shreeji Jewellers is not liable for:

• Service interruptions or technical issues
• Indirect or consequential damages
• Loss of data or communication

8. Contact Information

For any questions about these terms, please contact us at:

• Email: shrijijewellers1985@gmail.com
• Phone: +91 8160901945
• Address: Ground Floor Shop No.2, 3, 4, Suvarna Bindu Complex, Soni Bazar, Rajkot, Gujarat, 360001